Terms of Service

Article 1 (Purpose)

These Terms and Conditions define the rights, obligations, and responsibilities between Clipduty (hereinafter "Company") and users regarding the use of the Company's customs automation services (hereinafter "Services").

Article 2 (Definitions)

The following terms are used in these Terms:

1. "Services" means all customs automation services provided by the Company, including AI-based HS code classification, automatic customs declaration generation, and customs law AI.
2. "User" means any member or non-member who uses the Services under these Terms.
3. "Member" means a person who has entered into a service agreement with the Company and may use the Services on an ongoing basis.
4. "Non-member" means a person who uses the Services without registering as a member.

Article 3 (Effect and Amendment of Terms)

1. These Terms apply to all users who wish to use the Services.
2. The Company may amend these Terms when necessary, provided such amendments do not violate applicable laws.
3. When the Terms are amended, the Company will post the effective date and reason for amendment on the Service's main screen no fewer than 7 days before the effective date.

Article 4 (Membership Registration)

1. Users apply for membership by completing the registration form and indicating agreement to these Terms.
2. The Company will register applicants as members unless any of the following apply:
   • The applicant previously lost membership status under these Terms
   • The applicant used a false name or another person's identity
   • The applicant submitted false information or omitted required information

Article 5 (Service Provision and Changes)

1. The Company provides the following services:
   • AI-based HS code classification service
   • Automated customs declaration generation service
   • Customs law AI service
   • Any additional services developed or provided by the Company through partnerships
2. The Company may modify the content of the Services and will notify users of changes via announcements.

Article 6 (Service Interruption)

1. The Company may temporarily suspend Services due to maintenance, replacement, failure of information systems, or communication outages.
2. The Company shall compensate for damages caused to users or third parties by such interruptions, unless the Company demonstrates that the interruption was not due to its intent or negligence.

Article 7 (User Obligations)

Users must not engage in any of the following:

1. Registering false information when applying or making changes
2. Using another person's information without authorization
3. Altering information posted by the Company
4. Transmitting or posting unauthorized software or data
5. Infringing on the intellectual property rights of the Company or third parties
6. Damaging the reputation of, or interfering with the business of, the Company or third parties

Article 8 (Intellectual Property)

1. All copyright and intellectual property rights in content created by the Company vest in the Company.
2. Users may not reproduce, transmit, publish, distribute, or otherwise commercially exploit Company-owned content obtained through the Services without the Company's prior written consent.

Article 9 (Dispute Resolution)

1. The Company operates a dispute resolution mechanism to address legitimate user complaints and compensate for damages.
2. Disputes between the Company and users may be submitted to the Electronic Commerce Dispute Mediation Committee established under Article 28 of the Framework Act on Electronic Commerce.

Article 9-2 (AI Service Limitations and Disclaimer)

1. HS code classifications, customs law interpretations, declaration drafts, and other AI-generated outputs are provided for reference only. The user bears final responsibility for all customs filings.
2. The Company makes no warranty as to the accuracy, completeness, or timeliness of AI outputs and is not liable for duty assessments, penalties, or other losses arising from AI classification errors, except in cases of the Company's intentional misconduct or gross negligence.
3. The Company is not liable for service limitations caused by failures, changes, or outages of government systems including the Korea Customs Service UNIPASS.

Article 10 (Jurisdiction and Governing Law)

1. Any litigation arising from disputes between the Company and users shall be filed with the competent court under the Civil Procedure Act of the Republic of Korea.
2. The laws of the Republic of Korea govern all disputes between the Company and users.